TLIL4070
Work effectively in the transport and logistics industry


Application

This unit involves the skills and knowledge required to work effectively in the transport and logistics industry in accordance with relevant organisational policy and procedures.

This unit includes identifying current industry practices and emerging issues that underpin the identification and performance of work in the industry.

Individuals work independently or as part of a team under direct and/or indirect supervision, use discretion and judgment and take responsibility for the quality of their outputs.

No licensing, legislative or certification requirements apply to this unit at the time of publication.


Elements and Performance Criteria

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Determine transport mode requirements for freight

1.1

Transport modes and their features are investigated

1.2

Infrastructure required to support transport modes is determined

1.3

Impact of current and emerging technologies relevant to transport modes is evaluated

1.4

Regulatory requirements that may impact on transport services operations are identified

2

Determine operational environment of the business

2.1

Major forms and purposes of warehousing and distribution systems are identified

2.2

Links and relationships between transportation systems, and distribution and warehousing systems are evaluated

2.3

Regulatory requirements that may impact on warehouse operations are identified

2.4

Factors that impact on growth areas for the sector are identified

2.5

Future challenges and projections for the business are researched

3

Determine external services required by the business

3.1

Range of services offered by service providers connected to the business is confirmed

3.2

Relevant regulatory requirements that may impact on service providers operations are identified

3.3

Importance of service providers and their impact on the supplier, operation of the business and its customers is evaluated

4

Review role and responsibilities

4.1

Organisational structure and own role in the organisation are identified

4.2

Area of responsibility is confirmed in accordance with own job role and operating procedures

4.3

Own performance standards are determined in accordance with job role and operating procedures

4.4

Work processes are adapted to meet unplanned occurrences in accordance with operating procedures

Evidence of Performance

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

completing relevant documentation

developing competence in response to changes in activities, and legislative and organisational requirements

identifying and anticipating operational problems, hazards and risks, and taking appropriate action

identifying and correctly using relevant equipment

interpreting and applying relevant regulations and instructions

modifying activities dependent on workplace contingencies, situations and environments

monitoring work activities in terms of planned schedule

reading, interpreting and following relevant work requirements, policies and procedures.


Evidence of Knowledge

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

current and emerging issues impacting on the transport and logistics industry, including infrastructure needs, technological changes and future challenges

local and national trends in the transport and logistics industry, including emerging industry practices and needs

organisational policies and procedures, including those relating to own area of responsibility and performance standards

relevant sections of national and state/territory legislation, regulatory requirements, and codes of practice/or guidelines as they relate to the level and type of transport and logistics industry operations within own area of responsibility

relevant work health and safety (WHS)/occupational health and safety (OHS) and environmental procedures and guidelines.


Assessment Conditions

As a minimum, assessors must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations current at the time of assessment.

As a minimum, assessment must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations current at the time of assessment.

Assessment must occur in workplace operational situations where it is appropriate to do so; where this is not appropriate, assessment must occur in simulated workplace operational situations that replicate workplace conditions.

Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.

Resources for assessment include:

a range of relevant exercises, case studies and/or simulations

applicable documentation including workplace procedures, regulations, codes of practice and operation manuals

relevant materials, tools, equipment and personal protective equipment currently used in industry.


Foundation Skills

Foundation skills essential to performance are explicit in the performance criteria of this unit of competency.


Range Statement

Range is restricted to essential operating conditions and any other variables essential to the work environment.

Non-essential conditions can be found in the Companion Volume Implementation Guide.


Sectors

Not applicable.


Competency Field

L – Resource Management